FREQUENTLY ASKED QUESTIONS
Do you have any other questions? The answers are here.
Some frequently asked questions about Depom’s services…
Can the products be shipped using the shipping code provided to the customer by the marketplace?
Yes, we ship if you provide the shipping labels and QR codes. You can also prepay for return or delivery shipping costs.
What is FHDDS?
The Fulfilment House Due Diligence Scheme (FHDDS) is a regulation established to ensure compliance with tax and customs obligations for fulfillment businesses operating in the United Kingdom. This regulation covers businesses involved in the storage and distribution of goods from overseas. FHDDS requires these businesses to maintain specific controls and records to ensure they comply with tax and customs laws while carrying out their fulfillment activities. The regulation aims to oversee the operations of fulfillment businesses in the UK and can lead to penalties for non-compliance and, where necessary, the revocation of operating licenses.
Who can obtain a VAT registration?
Anyone who owns a business in the UK can get VAT registration.
Is there a minimum limit or membership fee to access the DEPOM application or receive services from you?
No, we don't have a fixed monthly fee or membership fee. You can register with our system for 1 parcel or 1000 parcels and benefit from our exclusive UK Warehousing services.
How can I make money?
Arbitrage Shipping: Arbitrage is the process of buying products at a lower price from different online platforms and selling them at a higher price. The aim is to profit from price differences. This involves delivering the purchased product to a warehouse and then shipping it to your customer.
Dropshipping: This is a model for making money by selling products without holding inventory. When a customer order is received, the product is purchased directly from the supplier and shipped to the customer. Profit is based on the difference between the cost of the product and its selling price.
Product Sales: This involves selling your own products or products from other brands online. Profit is based on the difference between the selling price and the cost of the products purchased.
Marketplace: This is a type of platform where third-party sellers can list and sell their products (Amazon, eBay, Etsy, etc.). This platform provides a space for sellers to showcase and sell their products. The marketplace operator usually takes a commission from sales. This allows consumers to buy products from many different sellers, and sellers can reach a wide customer base.
Dropshipping: This is a model for making money by selling products without holding inventory. When a customer order is received, the product is purchased directly from the supplier and shipped to the customer. Profit is based on the difference between the cost of the product and its selling price.
Product Sales: This involves selling your own products or products from other brands online. Profit is based on the difference between the selling price and the cost of the products purchased.
Marketplace: This is a type of platform where third-party sellers can list and sell their products (Amazon, eBay, Etsy, etc.). This platform provides a space for sellers to showcase and sell their products. The marketplace operator usually takes a commission from sales. This allows consumers to buy products from many different sellers, and sellers can reach a wide customer base.
I live in England, I am a Turkish citizen, am I exempt from taxes?
If you are a permanent resident in the UK, you are exempt from VAT on trade up to £90,000 per year.(2026)
I have a company in the UK, but I live in Turkey. Could I work with you?
VAT registration is mandatory for NetP (Non-Established Taxable Person) entities. The NetP definition encompasses anyone with a company in the UK but residing outside the UK. In the UK, NetP, or ‘Non-Established Taxable Person,’ refers to non-resident taxpayers. Therefore, to conduct your business, you must have VAT registration and be a registered taxpayer.
I don't have a company in England. But I want to do business.
In the UK, it is illegal to conduct business without a company. As DEPOM, we can assist with the process of labeling and shipping products to Amazon or other marketplaces, rather than simply storing them in our warehouse. According to UK law, clients receiving fulfillment services must have a company in the UK and possess VAT and EORI numbers.
What is FBA (Fulfillment by Amazon)?
This service involves storing your products in our warehouse and labeling and shipping them to your customers as you make sales on Amazon.
FBM (Fulfillment by Merchant): This is an order management service (order receipt, packaging, labeling, and shipping) for your online marketplace business.
FBM (Fulfillment by Merchant): This is an order management service (order receipt, packaging, labeling, and shipping) for your online marketplace business.
What are the benefits of outsourcing the fulfillment of your order?
Using our warehousing service from depom.co.uk will allow you to benefit from our lower shipping costs. You'll also take advantage of bulk delivery discounts. This means your business can benefit from our economies of scale, allowing you to have cheaper shipping rates for your orders.
By benefiting from lower storage costs, you further reduce your overall operating costs. As a UK fulfillment company, DEPOM, we offer excellent storage value, allowing you flexibility in your storage space. We further reduce your costs by minimizing labor costs through shorter order fulfillment times.
By benefiting from lower storage costs, you further reduce your overall operating costs. As a UK fulfillment company, DEPOM, we offer excellent storage value, allowing you flexibility in your storage space. We further reduce your costs by minimizing labor costs through shorter order fulfillment times.
Can I ship an item I purchased in the UK to a customer in the United States through your agency?
Yes, you can purchase the product from your supplier by providing our DEPOM address. We can then remove any unwanted documents, invoices, or delivery notes from the product and ship it on your behalf to your final customer. For cross-border shipments, we work with UPS, DHL, FedEx, Evri or Royal Mail. If your shipment is large, we can offer special rates for partial load shipping. Finally, if you use this service regularly, we can systematize it and make it a continuous process for you.
